E-commerce is a crowded marketplace sector. Every day, a new company pops up in your niche, often a drop-shipper who simply orders items from other merchants and resells them under their brand name. With so much competition, you need to provide peerless service, seamless ordering, and plentiful inventory – and NetSuite is one of the best ways to do so.
NetSuite is an Enterprise Resource Planning (ERP) software that allows you to integrate inventory, invoicing, and customer relations management (CRM), along with many other features, all in one interface. By working with a great NetSuite vendor like GetGSI, you can unlock the potential of this fantastic cloud-based software and take your business to the next level. Here are some of the most pertinent benefits of NetSuite for those working in the highly competitive e-commerce space.
NetSuite Is Highly Scalable
Every business dreams of being the next Amazon, but it’s easy to outgrow your software and find yourself plateauing right when you need that added power. Thankfully, NetSuite works for every company, whether they are a tiny two-person shop or a multi-billion dollar international company. If you’re a solo entrepreneur, you can choose those modules that make sense for you, like ordering and procurement, then add on modules when it’s time to hire more employees, like payroll and human resources.
Working with a consultant will help you identify when the time comes to scale up, and they will help you through the entire process to reduce downtime and ensure satisfaction with your supercharged software.
Get Inventory Alerts in Real Time
One of the most important parts of e-commerce is inventory management. Customers use e-commerce because they want to find exactly what they need as soon as possible, whether that is a pretty dress for their date in two days or a nice candle for Mother’s Day. While clients browsing a brick-and-mortar store may still buy something even if they find that what they were looking for is unavailable, customers will click off your site if they see that you don’t have what you want.
NetSuite allows you to automate inventory management – no more checking spreadsheets to see what’s running low and ordering everything manually. You can check in on real-time inventory management and order more at the click of a button, and you can also set the ERP to auto-reorder when you reach predetermined thresholds.
A NetSuite expert will help you set up your parameters based on what makes sense for your business, allowing you to spend more time working on developing product lines, finding vendors, managing employees, and talking to customers.
Boost Customer Management
Personalized print-on-demand services are one reason that people love sites like Redbubble or Etsy: they can get exactly what they want, creating their own unique style. Whether it’s a side hustle or a full business, print-on-demand can be incredibly lucrative: one woman makes $101,000 a month and works just 30 minutes a day now that she has streamlined her operations.
While print-on-demand does not require inventory management, it does require excellent customer service: those seeking personalized shirts are also going to want personalized service. Customer relations management software through NetSuite can let you quickly fulfill orders and note repeat customers so you can provide them with a nice note to thank them for their loyalty, ensuring they’ll tell their friends about your stellar service.
Work From Anywhere With Cloud-Based Services
One reason that people love e-commerce is that it offers them more flexibility in their work-life balance. You can manage everything from a laptop without wasting money on a physical office, and you’ll be able to spend more time with your family while you work on writing product descriptions and boosting SEO to appear higher on search results.
Digital nomads love e-commerce because it doesn’t matter where they are; you could be relaxing on a beach in Tahiti or tapping away in a hostel in Peru while you wait for your timed excursion to Machu Picchu.
This is why NetSuite is perfect for e-commerce: its cloud-based software can be accessed from anywhere with a stable network connection. You can do everything you need to do from your home office, then pack up and head off to get some work done at a coffee shop while you wait for a meeting with a vendor or important client. Everything you need to succeed will be available through one portal, including CRM, accounting, inventory, distribution, procurement, and human resources.
Conclusion
As the world goes fully digital, e-commerce has become a champion of the marketplace, allowing anyone to order anything they want from anywhere in the world. To have a robust and highly successful e-commerce business, you need robust, well-respected software and a consulting company that can help you implement it.
NetSuite is one of the most well-known and flexible ERP software available on the marketplace, perfect for e-commerce companies. Those who choose to work with experts on their implementation will find their online business growing faster than they could have ever expected, thanks to the flexibility, scalability, and inclusivity of its module options.
